A true white-glove delivery is about the consumers feeling that the level of service they are receiving exceeds their expectations. When planning the delivery of our customers’ special purchase, they are given the confidence and control to select a delivery time and date suitable to them. Our professional Direct Home Delivery Crews ensure a delivery experience that upholds our customer’s expectations. We provide ‘white glove’ delivery but our delivery charges are very basic.
Removal of packaging for recycling –All our products are packaged at the villages using recyclable packaging materials. The products are transported from the Indian villages and take approximately 4 weeks to arrive at the UK port. The products go through a long journey transiting through various check points and hand offs. This means, sometimes, the external packaging may not look as attractive. However, all our products are opened and checked at various destinations to ensure the product is safe. We are a green company and we ensure that all the packaging is removed from your home and sent for recycling.
Zone A: South East & London
Zone B: Rest of England & Wales
Zone C: Scotland (excl Highlands & Offshore)
Zone D: Northern Ireland
Zone A: First offered delivery date within 7 working days (our current average 3.85 days)
Zone B/C: First offered delivery date within 7 working days from receipt at local depot (up to 14 working days in total dependant upon post code) Our current average 9 days.